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Subscription / cancellation Policy

Last updated: July 22, 2026

This Subscription Policy forms part of, and should be read together with, our Terms of Use and Refund Policy. It summarises how WorldStream subscriptions work — billing, automatic renewal, free trials, price changes and cancellation. WorldStream is operated by World Stream Pty Ltd, 35–37 Melville Road, Brunswick West, VIC 3055, Australia.

What you are subscribing to

A WorldStream subscription is a recurring, automatically renewing membership that gives you access to the channel package you select. The channels, price and billing frequency (weekly, monthly or yearly) for your chosen plan are shown before you pay.

Automatic renewal and billing

Your subscription renews automatically at the end of each billing period, and the applicable fee is charged to your Payment Method until you cancel. The length of your billing cycle depends on the plan you choose. You authorise us to charge your Payment Method for each renewal at the price disclosed at sign-up (or as later notified — see “Price changes” below).

Free trial

Where offered, a free trial lets you use the Service at no charge for the stated period. A valid payment card is required to start the trial. If you do not cancel before the trial ends, we automatically begin charging your selected plan. You can cancel any time during the trial from your account.

Price changes

We may change our subscription plans and prices from time to time. Any price change or change to your plan will apply no earlier than 30 days after we notify you, and never retroactively. If you do not agree to a price change, you can cancel before it takes effect.

How to cancel

You can cancel at any time and will keep access until the end of the period you have paid for. Sign in at play.worldstream.tv, go to Account settings → Payment and subscriptions, open the ⋯ menu on your active subscription and select Cancel service. If you subscribed through the Apple App Store or Google Play, cancel through that store instead. See our Refund Policy for how refunds are handled.

Payment methods

You must provide at least one valid Payment Method. If a charge is declined, we may retry it and may suspend access until a valid payment is received. You can update your Payment Method at any time from your account.

Contact

World Stream Pty Ltd, 35–37 Melville Road, Brunswick West, VIC 3055, Australia. Questions about this policy: support form.

Related policies

To review our other policies, see below: